資料來源：Brown University Taubman Center for Public Policy
本文資料來源：網路脈動

根據美國布朗大學最近的調查公佈，全球政府在e化程度上，台灣遙遙領先其他
一百九十幾
個國家，位居第一名，其次為南韓 、加拿大和美國。 美國布朗大學公共行政中
心（Brown
University Taubman Center for Public Policy）於2002年6月和7月針對全球198
個國家
電子化政府（e-Government）進行評比，並於2002年9月公布評比結果，台灣電
子化政府在
滿分為100分的量表中以72.5分，位居第一名。

布朗大學評比的標準超過20項，包括網站中是否有民眾與政府機關的聯絡管道、
民眾是否
可在網站下載政府出版品、查詢資料庫、是否設置政府入口網站、使用者的隱私
權是否受
到保障、網站安全性、網站是否發生斷線而無法讀取的現象，以及政府網站提供
服務的數
目等

去年十月，台灣在WMRC同樣的評比中，位居第二。今年，政府委外台灣知名入口
網站蕃薯
藤以及SEEDNET，協助建制[電子化政府入口網]，此網站已經在今年3月20日正式
上線，並
由蕃薯藤繼續維護更新，以維持網站服務的品質。

排名 國家 得分
1 台灣 72.5
2 南韓 64.0
3 加拿大 61.1
4 美國 60.1
5 智利 60.0
6 澳洲 58.3
7 中國 56.3
8 瑞士 55.4
9 英國 54.8
10 新加坡 53.5

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http://www.brown.edu/Administration/News_Bureau/2002-03/02-022.html

Distributed September 30, 2002
For Immediate Release
News Service Contact: Mark Nickel

Second annual Global e-Government Study

Taiwan, South Korea, Canada outpace United States in online services

Brown University’s second annual study of online services offered by the 198 nations of the world shows that Taiwan, South Korea and Canada have surpassed the United States, last year’s leader. The study analyzed nearly 1,200 governmental Web sites throughout the world. The full report is online.

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PROVIDENCE, RI — A new study of global “e-government” undertaken by researchers at Brown University shows that Taiwan, South Korea and Canada have overtaken the United States in e-government performance.

The second annual Global e-Government Study, conducted by Darrell M. West, professor of political science and director of the Taubman Center for Public Policy at Brown University, measured each country’s online presence using a 100-point scale based on more than two dozen criteria, including the availability of contact information, publications, databases, portals, privacy, security, disability access and the number of online services.

This year’s study reviewed 1,197 national government Web sites in 198 countries during June and July 2002. Among the sites analyzed were those of executive offices, legislative offices, judicial offices, cabinet offices and major agencies serving crucial functions of government such as health, human services, taxation, education, interior, economic development, administration, natural resources, foreign affairs, foreign investment, transportation, military, tourism and business regulation.

Where Web sites were not in English, the researchers employed foreign language readers who translated and evaluated the Web sites in the native language. In some cases, the research team used foreign language translation software to understand what was on the site.

The United States, last year’s global leader in digital government, dropped to fourth place (60.1) behind Taiwan (72.5), South Korea (64) and Canada (61.1). Chile moved up to fifth place with 60 points, followed by Australia with 58.3 points. The following table shows how each of the world’s 198 countries ranked on e-government performance in 2002.